Help center & support docs
Self-serve guides for getting started and billing.
Product roadmap
See what's shipped, what's in progress, and what's next. Upvote what matters most to you.
Self-serve guides for getting started and billing.
Recama will apply to become a Google hotel connectivity partner. Once that is in place, your rates and availability reach Google on their own. There is nothing to set up per property.
Point your own domain at your booking site, set up from your admin without asking us.
A consent banner and a data processing agreement, on top of the terms, privacy and support pages already live.
Hold and bill multiple rooms as one group.
Export sales and payouts to your accounting tool.
Connect Recama to anything.
Connect Google Analytics (GA4) and Meta Pixel to your booking widget and hosted page. See which visitors turn into bookings and what your ads bring back.
A step-by-step setup that asks about your rooms, prices and policies and builds the property for you.
Guests read and accept your house rules and terms before they pay. Each property decides whether to turn it on.
Availability, rates and bookings sync both ways with Booking.com.
Availability, rates and bookings sync both ways with Expedia.
A short survey after checkout, collected in your admin first. Happy guests are invited to share it on Google, TripAdvisor or Facebook, and a reported problem emails your team.
Shipped · Sep 2026
Next to each name in the inbox you can see whether that guest has a stay coming up, is here now, or stayed before. Recama reads it from their reservations.
Shipped · Sep 2026
Close, assign or hide incoming messages automatically by sender, domain, subject or a phrase in the message. Hidden mail never enters Recama at all; it stays in your mailbox.
Shipped · Sep 2026
Recama translates your room names, descriptions and tour copy into the other language your guests use. You can edit any line, and it never overwrites what you wrote yourself.
Shipped · Sep 2026
When the transfer lands, the front desk marks the deposit received on the booking. The balance and the guest's confirmation update on the spot.
Shipped · Sep 2026
Invite a tour operator or a transfer company as a partner. They see only their own activities and units, keep their own calendar and arrivals list, and never see your bookings.
Shipped · Sep 2026
A season can require a minimum stay, so Semana Santa sells in three-night blocks without touching the rest of the year.
Shipped · Aug 2026
Each tour sets its own prices: per adult, per child, or one flat price for the whole group.
Shipped · Aug 2026
Add any charge to a booking with your own description and amount, then email the guest a link to pay the balance. Inside the inbox, that link is one click away while you are talking to them.
Shipped · Aug 2026
Set a minimum stay, close a date to arrivals or departures, or stop selling a room type on specific dates, straight from the availability grid.
Shipped · Aug 2026
Guest messages from Booking.com and Airbnb arrive in the same inbox as WhatsApp, email and chat, and you reply from there.
Shipped · Aug 2026
Availability and rates sync both ways with Airbnb, and Airbnb bookings land on your calendar.
Shipped · Aug 2026
Build a spa-only or transfers-only widget next to your main one. Each has its own settings, and changing one never touches another.
Shipped · Aug 2026
A booking now shows whether the payment failed or the guest walked away. Same-day arrivals with a declined card raise an alert on your dashboard, and an abandoned checkout gets a recovery email with a link to finish.
Shipped · Aug 2026
Every status change, email and payment shows up in the booking's history. Rooms and beds get assigned as soon as a booking is made, and you can apply a tax exemption to a booking that already exists.
Shipped · Jul 2026
Turn the default statuses on or off and add your own, each with a colour. Filters and reports follow your list.
Shipped · Jul 2026
Guests, bookings and confirmation codes from one search box, on every admin page.
Shipped · Jul 2026
Offer a bank transfer as a way to pay. The guest gets your account details and a deadline, the room is held while they pay, and you confirm the deposit when it lands.
Shipped · Jul 2026
Create a pending reservation for the guest on the phone, hold the room, and send a payment request they can pay online. The room is theirs once they pay.
Shipped · Jul 2026
Occupancy, average daily rate and revenue per available room, by day, week and month, with export.
Shipped · Jul 2026
Point Google's "Official site" link at your own booking page so guests book direct, commission-free. You set it up from your admin.
Shipped · Jun 2026
A housekeeping board for room status, one-off charges to the folio (a bottle of water, laundry), taxes and fees configured per property, and guest emails for confirmation, arrival and review, in English or Spanish.
Shipped · Jun 2026
What is shipped, in progress and planned, in the open, with a place to ask for what you need.
Shipped · Jun 2026
Guests book an experience on its own, no night required: a tour at six, an airport pickup, a massage.
Shipped · Jun 2026
A chat bubble on your site. Visitors write without signing up, and the conversation lands in the same inbox as WhatsApp and email.
Shipped · Jun 2026
WhatsApp, Instagram, Messenger, email, and live chat in one thread per guest.
Shipped · Jun 2026
Show prices and charge in the currency your market uses.
Shipped · Jun 2026
Hostels sell individual beds in shared rooms, with availability counted per bed and mixed or single-sex dorms kept apart.
Shipped · Jun 2026
Card payments with no redirect. Funds settle straight to your account.
Shipped · Jun 2026
A reservation calendar for every room and bed, check-in and check-out in two clicks, and a folio that holds the stay, the extras and the payments in one place.
Shipped · Jun 2026
Sell, redeem, and track balances.
Shipped · Jun 2026
Scan a passport, auto-fill guest details, and store them securely.
Shipped · Jun 2026
Drop your booking engine into any website.
Shipped · Jun 2026
Guest booking and staff admin, in English or Spanish.
Shipped · Jun 2026